Former LA Times newsman takes on role as reader representative at MSNBC
This column appeared July 1, 2001, in the Online Journalism Review. Here’s the version on the OJR site.
Online news has its first ombudsman. But to hear him tell it, the view from cyberspace doesn’t differ from terra firma as much as he’d expected.
“The thing that has surprised me most is that the kinds of concerns readers have on the Web track pretty closely with their concerns in traditional media,” says Dan Fisher, who began his job as ombudsman for MSNBC in mid-April.